1. Overview
This website www.labeldharv.com, is operated by Shikha Nagar trading as Label Dharv. Registered address: 106 L, Second floor, New colony, Sector 7, Gurugram-122001.
By visiting our site or buying from us, you agree to these Terms of Service, along with our Privacy Policy, Refund & Cancellation Policy, and Shipping Policy. If you do not agree, please do not use the site.
2. Eligibility
You must be 18 or older, or use the site under the supervision of a parent or guardian.
3. Products
- We sell ladies' unstitched suits and dress materials.
- Product images show the design, but slight color differences may occur due to lighting, photography, and your screen settings.
- Suits are unstitched and sold as the pieces listed on the product page (e.g., Kurta, bottom, dupatta). Stitched samples on models are for display only.
- Natural variations in weave, print alignment, or texture are normal for fabric and are not defects.
- Quantities are limited, and we may discontinue any product without notice.
4. Pricing and Errors
- All prices are in Indian Rupees (INR) as stated at checkout.
- We may change prices at any time. The price at the time of your order applies.
- If a product is listed with a wrong price or description by mistake, we may cancel the order and refund you in full.
5. Orders
- Your order is an offer to buy. It is accepted when we confirm dispatch.
- We may refuse or cancel an order for reasons including stock unavailability, pricing errors, incorrect or incomplete address, or suspected fraud. Any amount paid will be refunded in full.
- You must provide accurate name, address, phone, and email details.
6. Payments
- Payments are processed securely through Razorpay. We accept the methods shown at checkout, such as UPI, cards, net banking, and wallets and Cash on Delivery.
- We do not store your card or bank details.
- By paying, you confirm that you are authorized to use the chosen payment method.
- Failed transactions where money is debited are usually auto-reversed by your bank or Razorpay within [5-7] working days.
7. Shipping, Returns, and Refunds
Delivery timelines, return eligibility, and refunds are governed by our Shipping Policy and Refund & Cancellation Policy, which form part of these Terms.
8. Acceptable Use
You agree not to:
- Provide false information or use another person's payment details without permission
- Attempt to hack, disrupt, or gain unauthorized access to the site
- Copy or scrape our content, or use the site for any unlawful purpose
We may suspend or block access if these terms are violated.
9. Intellectual Property
All content on this site, including product photos, designs, logos, and text, belongs to us or is used with permission. You may not copy, reproduce, or use it commercially without written consent.
10. Third-Party Services
We use third-party services such as Shopify (store hosting), Razorpay (payments), and courier partners. Their use is subject to their own terms and policies, and we are not responsible for their independent actions.
11. Disclaimer and Limitation of Liability
- The site and products are provided on an "as available" basis.
- To the extent permitted by law, we are not liable for indirect or consequential losses, or for delays caused by events beyond our control (natural disasters, strikes, courier disruptions, etc.).
- Our total liability for any claim is limited to the amount you paid for the order concerned.
12. Indemnity
You agree to indemnify us against claims arising from your breach of these Terms or misuse of the site.
13. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any dispute shall be subject to the exclusive jurisdiction of the courts at [Gurugram,Haryana].
14. Changes to These Terms
We may update these Terms at any time. The updated version applies from the "Last updated" date. Continued use of the site means you accept the changes.
15. Contact Us
[Label Dharv]
Address: 106 L, New Colony, Sector 7, Gururam-122001
Email: labeldharv@gmail.com
Phone/WhatsApp:+91-9818222856
Working hours: [Mon-Sat, 10 AM-8 PM IST]